Careers & Opportunities

Saint Patrick's Cathedral has been at the centre of our history and culture for over 800 years. Dating from the 13th Century and built in honour of Ireland’s patron saint, Saint Patrick’s is the national Cathedral of the Church of Ireland and is also one of Ireland’s most popular tourist attractions. With over 600,000 visitors in 2024, it is the third most visited admission-charging tourist attraction in Dublin city. We currently have a number of new and exciting roles within the Cathedral. For further information please check out our careers page. All details listed below

We are proud to be certified as a Great Place to Work.

For more information, please contact humanresources@stpatrickscathedral.ie

Current vacancies are listed below.

  • Welcome desk Assistant Supervisor
  • Assistant Manager – Retail
  • Retail Assistant
  • Events Assistants
  • Workshop Facilitators (Music/Art/Drama/History)
  • Safeguarding Trust Panel Member

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Welcome desk assistant supervisor

We now have a vacancy for a Welcome desk assistant Supervisor to assist the existing team to assist the efficient and effective running of the Welcome desk.

This is a full time and permanent position. The role will be worked on a shift basis (minimum five days over seven roster)

MAIN DUTIES & RESPONSIBILITIES

  • Ensure that the Cathedral tourist operation runs efficiently and effectively;
  • Support the team with staff on-boarding & training.
  • Provide direction to staff in their day-to-day duties including allocation of tasks, and assisting with the rostering of work breaks etc.
  • Ensure that all Cathedral tourists, visitors and worshippers receive a warm and professional welcome.
  • Ensure that Cathedral cash, credit card and other payment processes are handled in accordance with Cathedral policies and procedures.
  • Ensure that all tours are delivered in a timely and professional manner.
  • Attend training courses and meetings as directed by Cathedral Management.
  • Other ah-hoc duties as directed by Cathedral Management.

CANDIDATE REQUIREMENTS

 Essential

  • Excellent Organisational skills
  • One to two years’ relevant work experience
  • Aptitude for people management
  • Excellent Customer Service skills
  • Ability to stay calm under pressure

Desirable

  • Previous people management experience
  • Experience in working in a built heritage environment

To apply, please send your CV with covering letter to Barbara at  humanresources@stpatrickscathedral.ie  before close of business on Friday 19th September 2025.

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Retail Assistant Manager

We are now seeking a dynamic, results-driven Assistant Retail Manager to join our team at the

Cathedral.

As Assistant Retail Manager, you will play a key role in supporting the Retail Manager, overseeing

daily operations, achieving profitability targets, managing stock levels, and ensuring the store is

delivering an exceptional customer experience. With an annual turnover of over €2 million, you will

be responsible for contributing to the financial growth of the store through effective budget

management, stock ordering, and monitoring KPI’s.

This is a permanent role.

Weekly working hours will be 35 hours per week over 7 days.

Additional working hours may be required on an occasional basis.

Location: Dublin 8, Dublin City Centre.

Reports To: Retail Manager

Salary: €30,000 – €40,000 (depending on experience)

MAIN DUTIES

  • The ideal candidate will have strong leadership and collaborative skills, excellent

organisational abilities, and experience in retail operations, with a focus on profitability and

efficient store management. Familiarity with EPOS systems, Shopify, and retail management

software, is essential to succeed in this role.

 Key Responsibilities:

  • Monitor and analyse key performance indicators (KPI’s) such as sales, stock turnover,

and profitability to ensure the store meets its financial goals.

Profitability Management:

  • Oversee inventory management, ensuring appropriate stock levels are maintained.
  •  Conduct regular stock audits and identify trends in customer demand to inform stock

ordering.

Stock Management:

o Manage stock replenishment and ordering, coordinating with suppliers to ensure

timely deliveries and the availability of best-selling products.

o Ensure stock rotation is carried out to reduce waste, prevent overstocking, and

optimize space utilization.

o Assist in creating and managing the store’s annual budget, ensuring that it aligns

with company financial goals.

o Monitor expenditures, identify cost-saving opportunities, and report on budget

variances.

o Lead and motivate the retail team to achieve sales targets, provide excellent

customer service, and maintain a high level of store cleanliness and organization.

o Assist in recruitment, training, and performance management of retail staff, ensuring

that the team is well-equipped to deliver on store goals.

o Ensure the team adheres to company policies, health & safety regulations, and

customer service standards.

o Ensure customers receive a high level of service by managing customer queries,

complaints, and ensuring a positive shopping experience.

o Set the example for the team by consistently delivering outstanding customer

service and resolving issues promptly.

o Oversee the use of the EPOS system, ensuring it is operating correctly and efficiently.

o Monitor sales data and stock levels through the EPOS system to help make informed

business decisions.

o Provide regular reports to the Retail Manager on sales performance, stock levels,

and other key business metrics.

o Analyse trends and report on sales performance to suggest improvements.

o Use data to forecast future trends, stock requirements, and sales goals.

o Support the Retail Manager in implementing visual merchandising standards to ensure an attractive and engaging store layout.

Budget Planning and Control:

  • Team Leadership:
  • Customer Service Excellence:
  • EPOS System Management:
  • Reporting & Analytics:
  • Visual Merchandising:
  • Monitor product displays and ensure they are aligned with current promotions, seasonal trends, and company guidelines.

Required Skills & Qualifications:

  • Proven experience in retail management, with a focus on store operations, profitability, and

budget management.

  • Familiarity with EPOS systems and retail management software.
  • Experience in stock management, ordering, and vendor relations.
  • Excellent leadership, team management, and communication skills.
  • Strong organisational skills with an ability to prioritise tasks and manage multiple responsibilities.
  • A customer-first mindset with a passion for delivering excellent service.
  • Ability to work under pressure and meet deadlines in a fast-paced environment.
  • A proactive approach to problem-solving and a keen eye for detail.
  • Familiar with Shopify to build the on-line gift shop.

If you’re a motivated retail professional with a passion for driving sales, managing stock, and assisting with leading a team to success, we want to hear from you! Apply now to join our growing team at @humanresources@stpatrickscathedral.ie by 5pm Friday 20th September 2025.

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RETAIL ASSISTANT 

We have an immediate requirement for a Retail Sales Assistant, to join a busy team and assist with running the shop in the Cathedral.  This is afull-time fixed term contract.

Weekly working hours will be 35 hours per week

The hourly rate of pay is €14.37 per hour.

Additional hours may be required to be worked on an occasional basis.

MAIN DUTIES

The ideal and successful candidate will:

  • Be a team player who will work closely with the Retail Supervisor and alongside colleagues all working towards a common goal.
  • Ensure that the Cathedral retail operation runs efficiently and effectively.
  • Ensure that visitors receive courteous, friendly, and professional assistance at all times.
  • Seek and strive for excellence in all customer interactions.
  • Ensure all cash and credit transactions are carried out accurately.
  • Carry out visual merchandising and stock replenishment, as required.
  • Other duties as directed by Cathedral management.

 CANDIDATE REQUIREMENTS:

Essential

  • Excellent Organisational skills.
  • Previous retail experience.
  • Excellent Customer Service skills.
  • Ability to stay calm under pressure.
  • An ability to sell and interact with customers.
  • Experience of cash and credit card handling procedures.
  • A team player who is flexible and willing to work in different areas if required.
  • Ability to demonstrate an understanding of the Cathedral’s commitment to Safeguarding.
  • A positive (can do) attitude

Desirable

  • Ideally 12 months previous retail experience.
  • Experience in working in a built heritage environment.

To apply, please send your CV with a covering letter to Barbara @humanresources@stpatrickscathedral.ie by close of business 26th September 2025.

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Events Assistants

11 month fixed-term & stand-by basis

We now have vacancies for Events Assistants to work alongside our verger team to support in the set up and de-rig of events. Assistants work under the direction of Cathedral Management and the Marketing & Events team.

Hours will be offered subject to requirements and availability and contracts will run for an initial period of 6 months commencing as soon as possible.  Minimum shifts will be based on a four-hour call with at least 7 days’ notice.  The rate of pay is €14.58 per hour.

Main Responsibilities

  1. Ensuring a warm welcome to all attending the Cathedral
  2. Constructing staging for events
  3. Setting out seating for services and events
  4. Guiding people to their seats
  5. Staffing emergency exits
  6. Assisting at receptions
  7. Clearing up after events and ensuring the Cathedral is clean and tidy ahead of worship
  8. Other duties as directed by Cathedral management.

Candidate Requirements

  • Ideally, prior experience working in an events environment
  • Must be able to carry out manual handling tasks
  • Team worker
  • Strong communication skills

To apply, please send your CV with covering letter to humanresources@stpatrickscathedral.ie

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Workshop Facilitators (Music/Art/Drama/History)

Saint Patrick’s Cathedral is seeking to develop a panel of freelance Workshop Facilitators to deliver workshops to schools and family audiences. They may also work with the Education Department to develop other activities for young visitors. Facilitators will be paid a fee on a per-session basis. The frequency of sessions will depend on demand. Though music, art, and drama have been highlighted, if prospective candidates have ideas about other subjects which might work well in the Cathedral’s Education Programme, please do recommend this.

For more information and how to apply, please visit the Workshop Facilitators news post.


Safeguarding Trust Panel Members

Voluntary / Governance

Under the constitution of the Church of Ireland, each individual church and cathedral is required to have a Safeguarding Trust Panel (STP) chaired by the incumbent. In Saint Patrick’s Cathedral, this Panel forms a subcommittee of the Board and is chaired by the Dean. The Panel has a role in the oversight and support of the Safeguarding Officer and in supporting the Safeguarding Officer in ensuring implementation of the Cathedral’s bespoke Child Protection Policy.

We are looking for volunteers to join the Safeguarding Trust Panel. The Panel meets approximately every two months in a hybrid (online/in person) manner. People with previous experience working with children or in any other safeguarding-related context are strongly encouraged to put themselves forward.

For more information, please contact Kelley Bermingham & Safeguarding Designated Liaison Person) for further information.

Email: safeguarding@stpatrickscathedral.ie


Safe Recruitment

Saint Patrick’s Cathedral is committed to ensuring it provides a safe, caring, and supportive environment for all.

As part of this, all successful candidates for employment and volunteering opportunities will be required to undergo comprehensive safer recruitment protocols before commencing their role. These may include – but are not limited to – Garda Vetting, international police criminal records checks, reference checks, and safeguarding training.

For more information about safeguarding at Saint Patrick’s Cathedral, visit the Safeguarding page.